Wine 30 Day Money Back Guarantee


At Grays we want to make sure you have a great online wine experience. That's why, if you don't like the wine that you purchased for any reason, we will offer a full refund. It doesn't matter whether the wine is bought in an auction or in a Buy Now sale, provided you contact us within 30 days of purchase we will refund you the full invoice value*.

*Applies to wine products displaying the 30 Day Money Back Guarantee only. Excludes spirits, beers, liquidation, private investor, cellared and bulk pallet sales. This will be clearly indicated on the Lot or Item Page.

If you have any questions about GraysWine please contact our Grays Customer Service advisors via our Customer Service Form.