Terms of Use

About this Terms of Use

This Web Site Terms of Use and Security and Privacy Statement (“Terms of Use”) applies to this Web Site which is operated by Grays (NSW) Pty Limited ABN 35 003 688 284 trading as GraysWine (“GraysWine”) under the domain name “www.grayswine.com.au” (“GraysWine Web Site”).

This Terms of Use may also apply to services offered by GraysWine on web sites hosted by third parties. If so, express reference to this Terms of Use will be made on those web sites.

Web Site Terms of Use

Third Party Software

Unless otherwise indicated software downloads available via links from the GraysWine Web Site are third party products. These products may be subject to a licence agreement between you and the relevant product owner. To the extent permitted by law, GraysWine accepts no liability in respect of such third party products and GraysWine provides no warranty and gives no endorsement in respect of such products or any party connected with them. We do, however, welcome your feedback or suggestions concerning these products.

GraysWine Product Information and Supply

Material on this GraysWine Web Site may contain general information about GraysWine products and services. Unless expressly stated otherwise, this information:

  • does not constitute an offer or inducement to enter into a legally binding contract; and
  • does not form part of the terms and conditions for GraysWine products and services.


Information on this GraysWine Web Site is subject to change. GraysWine makes every effort to ensure all information on this Web Site is correct, however, it does not warrant the accuracy or completeness of that information. Information is general in nature and does not constitute financial or tax advice. Independent financial and/or tax advice should be sought.

GraysWine does not guarantee that the GraysWine Web Site or third party Web Sites will be free from viruses, or that access to the GraysWine Web Site or third party Web Sites will be uninterrupted.

Limitation of Liability

To the extent permitted by law, no Related Bodies Corporate (as defined in the Corporations Act 2001 (Cth)) or member of GraysWine will be liable to you for any losses, damages, liabilities, claims and expenses (including but not limited to legal costs and defence or settlement costs) whatsoever arising out of or referable to material on the GraysWine Web Site or to third party material, whether in contract, tort including negligence, statute or otherwise.


These Terms of Use (and the agreement constituted by your use of the information, graphics and materials on the GraysWine Web Site) and your access to the GraysWine Web Site may be terminated at any time by GraysWine without notice. All restrictions, licences granted by you and all disclaimers and limitations of liability by GraysWine will survive termination, however, you will no longer be authorised to access the GraysWine Web Site.

Security and Privacy Statement

GraysWine understands and appreciates that you, as a GraysWine Web Site visitor, are concerned about your privacy and about the confidentiality and security of information we may gain about you online. GraysWine is committed to protecting your privacy. This GraysWine Security and Privacy Statement explains how your personal information will be treated as you access and interact with the GraysWine Web Site.

As the GraysWine Web Site develops and as technology evolves, GraysWine will continue to strive to provide you with better and more customised services and with a more effective Web Site. GraysWine encourages you to review the GraysWine Security and Privacy Statement periodically because the Security and Privacy Statement may change from time to time.

In addition to the provisions of this Security and Privacy Statement, there may also be specific and additional privacy provisions which apply to certain sections of the GraysWine Web Site. Because those specific and additional provisions also relate to your privacy protection, you should review them wherever they are accessible by you on the GraysWine Web Site. In the event of any inconsistency between the provisions of this Security and Privacy Statement and those other specific and additional provisions, the specific and additional provisions will prevail.

Security of information

GraysWine takes reasonable steps to preserve the security of cookie and personal information in accordance with the GraysWine Web Site Terms of Use and this Security and Privacy Statement. If your browser is suitably configured, it will advise you whether the information you are sending us will be secure (encrypted) or insecure (unencrypted).

GraysWine regularly reviews developments in security and encryption technologies. Unfortunately, no data transmission over the Internet can be guaranteed as totally secure. Accordingly, although GraysWine strives to protect such information, GraysWine cannot ensure or warrant the security of any information you transmit to us or from our online products or services and you do so at your own risk. Once we receive your transmission, we take reasonable steps to preserve the security of the information in our own systems.

Information Collected


We use “cookies” as a fundamental part of our interaction with your Internet browser. The purpose is to provide you with better and more customised service and with a more effective GraysWine Web Site.

A “cookie” is a small text file placed on your computer by our web page server. A cookie can later be retrieved by our web pages servers. Cookies are frequently used on Web Sites and you can choose if and how a cookie will be accepted by configuring your preferences and options in your browser.

GraysWine use cookies for two different purposes. We allocate a cookie to each Internet browser that visits the GraysWine Web Site. This cookie does not allow us to collect personally identifiable information about you. We use this cookie:

to allocate a GraysWineidentification number to your Internet browser (but we cannot identify you from this number):

  • to allocate a GraysWine identification number to your Internet browser (but we cannot identify you from this number):
  • to determine if you have previously visited the GraysWine Web Site;
  • to identify pages you have accessed and Third Party Web Sites you have accessed; and
  • for security purposes.

Most of the GraysWine Web Site operates by using this type of cookie. Accordingly, if you wish to make full use of the GraysWine Web Site, it is required that you accept cookies.

Advertiser Cookies

As you browse www.grayswine.com.au, advertising cookies will be placed on your computer so that we can understand what you are interested in. Our display advertising partner, AdRoll, then enables us to present you with retargeting advertising on other sites based on your previous interaction with www.grayswine.com.au. The techniques our partners employ do not collect personal information such as your name, email address, postal address or telephone number. You can visit this page to opt out of AdRoll and their partners’ targeted advertising.

Third party vendors, including Google, may display ads based on your prior visit to this GraysWine Web Site. You can opt out of Google’s use of cookies by visiting the Google’s advertising opt-out page.

How We Handle Email

We will preserve the content of any e-mail that you send us if we believe that we have a legal requirement to do so. Your e-mail message content may be monitored by our GraysWine employees for security issues including where e-mail abuse is suspected; our response to you may be monitored for quality assurance issues.

Acceptance and Changes to Internet Privacy Statement

You acknowledge and accept that your use of the GraysWine Web Site indicates your acceptance of the GraysWine Terms of Use and the Security and Privacy Statement.

This is the current Security and Privacy Statement. It replaces any other Security and Privacy Statement for the GraysWine Web Site published on the GraysWine Web Site to date. GraysWine may at any time vary the Security and Privacy Statement by publishing the varied Security and Privacy Statement on the GraysWine Web Site. You accept that by doing this, GraysWine has provided you with sufficient notice of the variation.